KENUNITY HOLDINGS LLC – SMS Opt-In Privacy Policy

Effective Date: 8/12/2025

This SMS Opt-In Privacy Policy (“Policy”) describes how KENUNITY HOLDINGS LLC (“KENUNITY,” “we,” “our,” or “us”) collects, uses, stores, and protects the information you provide when you opt in to receive text messages (SMS/MMS) from us. By opting in to receive SMS messages, you agree to the terms of this Policy as well as our [Terms of Service] and [General Privacy Policy].

1. Opt-In Consent

By providing your mobile phone number and selecting to receive SMS/MMS communications from KENUNITY, you expressly consent to receive recurring text messages from us. These may include:

Promotional offers

Service updates

Appointment reminders

Transactional notifications

Other company-related communications

Message frequency will vary depending on your interactions with us.

2. How to Opt Out

You may unsubscribe from our SMS/MMS messages at any time by replying:

STOP – to stop receiving all messages.

UNSUBSCRIBE, CANCEL, QUIT, or END – alternate commands to stop receiving all messages.

Upon receipt of your opt-out request, you will receive one final confirmation message stating that you have been unsubscribed. After that, you will no longer receive SMS messages from KENUNITY unless you re-opt in.

3. Help Commands

If you need assistance, reply with HELP to receive information on how to manage your SMS subscription, including contact details for our customer service team.

4. Data Collection and Use

When you opt in, we may collect:

Your mobile phone number

Date, time, and content of messages sent and received

Your interactions with our SMS program

We use this data to:

Deliver and personalize our SMS messages

Improve our communication services

Comply with applicable laws and regulations

We will not sell, rent, or share your mobile phone number with third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect the information collected through our SMS program. While we strive to protect your data, no method of transmission over the Internet or wireless network is 100% secure, and we cannot guarantee absolute security.

6. Charges and Carriers

Message and data rates may apply to each message sent or received, in accordance with your wireless service plan. Please contact your mobile carrier for pricing details. Carriers are not liable for delayed or undelivered messages.

7. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to opt in to our SMS program.

8. Changes to This Policy

We may update this SMS Opt-In Privacy Policy from time to time. If we make material changes, we will notify you by SMS or through our website before the changes take effect.

9. Contact Us

If you have any questions or concerns about this Policy or our SMS communications, please contact us:

KENUNITY HOLDINGS LLC
1635 10th Ave Huntington WV 25701
(630) 864-2440